
State Farm® Insurance Agent James Mayfield
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Timothy Anders
April 24, 2025
"Very friendly staff. Easy to get necessary information. Makes my life easier!"
"Thanks Timothy! We’re thankful for your feedback! If there is anything else we can do to help, please let us know!"
Wesley Holt
April 15, 2025
"Best people to do business with especially Alan Balentine!"
"Thanks for the positive feedback Wesley! Alan is great"
Reginald Pullins
April 7, 2025
"Outstanding"
"Thank you Mr. Pullins! We appreciate your business and kind words. "
A P
April 4, 2025
"Michael is a great insurance agent, he went above and beyond and we will be saving almost a grand since switching over because of him. He is extremely helpful and answered all of our questions, we are all thankful because of him."
"Can’t thank you enough for the kind words! Michael is so great and was happy to help you all. "
Laura
March 27, 2025
"If I could give Michael an 11 out of 10 I would. From his customer service to the literally unbeatable prices. I can say this because I have gotten a quote from everyone local and on the internet. Before you waste your precious time trying to find some cheap internet insurance,who will sell your cell phone number please call Michael. State Farm BEAT them ALL by as little of $50 to over a $100 plus. I'm so happy and still honestly shocked. Thank you Michael. I'm so excited to have you as my agent."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Misty
March 17, 2025
"Michael is an outstanding insurance agent and he went above and beyond to work out quotes and contracts for me. He took the time to thoroughly explain my options and helped me find the perfect coverage at a great rate. His professionalism, responsiveness, and genuine care set him apart. He is quick to respond and always goes the extra mile. If you're looking for an insurance agent who truly has your best interests at heart, I highly recommend Michael and the whole James Mayfield - State Farm crew!"
"Wow, thank you so much for your positive feedback! Michael works so hard to provide great service! If there is anything else we can do for your insurance needs, just let us know!"
Kody Winn
February 11, 2025
"Best experience I’ve had with an insurance company! Alan was knowledgeable and helped me save on home and auto in a timely manner. Highly recommend."
"Thank you for taking the time to share your thoughts Kody! We’re glad to know you’re satisfied with the service Alan gave you at our State Farm office. Really appreciate you allowing us to bundle your home and auto."
Charles Dean
January 14, 2025
"Insurance made easy!"
"We appreciate your review! Glad we could make it easy for you. Thank you so much for your business."
Kara Horton
December 26, 2024
"Michael went above and beyond to get everything set up and swapped over for me! If he says he is going to call you and follow up he for sure will!"
"We’re thankful for your feedback! Michael is so great at that. Thank you so much for spreading the word for us. If there is anything else we can do to help, please let us know!"
Bryan Ogletree
December 13, 2024
"These guys were incredible! Extremely professional and very concerned about not wasting your time. They had as much as possible ready before I got there."
"Bryan we appreciate it. We know you have had it rough with your previous stop but we look forward to helping you out. We know your time is valuable so happy to know we made it smooth for you."
Chad Dunaway
December 6, 2024
"Phenomenal service! Sarah went above and beyond during my search for new insurance. She responded quickly to all my questions and ensured I was getting the right insurance for me. If you need insurance I highly recommend you call them ASAP."
"Chad thank you for your positive feedback! Sarah is amazing! If there is anything else we can do for your insurance needs, just let us know!"
Mila Parker
October 17, 2024
"Very excited with my new insurance team. They are very welcoming, low rates, and we're able to assist me each time I reached out with no hesitation. Thanks again Paige and Micheal!"
"Thank you so much. Glad you have had such a great experience with our team. Paige and Michael work so hard and it's great to be recognized for it."
Richard Thomas
September 26, 2024
"Recent insurance purchase process went very well. I had lots of questions, and delays on my part. The James Mayfield agency was there through it all. Is like to give a big thank you, and give my new agent Micheal Anders a big thanks for putting it all together. He was very punctual, and very nice to work, and deal with through this process. Everyone I spoke to in this office was extremely nice, and helpful. I recommend this agency and it's staff for all their hard work, and efficiency working with me. 5 of 4 stars here. Richard Thomas"
"Wow Richard thank you so much. Michael has been working hard to be a great advisor and helper. Your comments prove his hard work is paying off. Thank you so much for the kind words and for taking the time to drop this review. "
Ed Swain
August 26, 2024
"Easy to get a guote, Agent was knowledgeable and courteous, once my decision was made to switch it was easy to get signed up and enrolled."
"We appreciate your kind works. Glad we could help"
Terry Barnett
August 15, 2024
"Huge thanks to the Sarah, Michael, and the whole team at James Mayfield State Farm. We just moved from Ohio and they very easily transferred our coverages to an Alabama policy. I chose to visit the office in person after speaking with Sarah on the phone and they were very welcoming and easy to deal with. I highly recommend the folks at James Mayfield Stare Farm for all of your insurance needs in the Shoals!"
"Wow Terry! We can’t thank you enough for the kind words. We are happy to have you and your family here in Florence!"
Stephanie Yelverton
August 9, 2024
"Great Experience would definitely recommend!"
"So sweet Stephanie. Thank you for taking the time. Means the world to me and our team"
Tami Reeves Rushforth
January 21, 2024
"We use James for both our personal and business insurances. He is very customer focused and wants to help you get what is best for you. Highly recommend"
"Thanks Tami! This means a lot! Best of luck with the new business"
Shasta Robinson
January 19, 2024
"Very polite and helpful customer service! Mrs. Sarah is awesome"
"Thank you Shasta for the kind words. We all agree here that Sarah is awesome. Thank you for taking the time and thank you for your business."
La'Wana Rhodes
January 11, 2024
"I love the staff at James Mayfield's office anytime, I call they are always eager to help solve the problem. And Ms.Sarah she's my go to person amazing a wonderful staff"
"Wow thank you so much La'Wana! We appreciate you and your business. We all agree Sarah is great as well!"
Tonja McKeithen
January 8, 2024
"I just love Sarah! She's very professional, great customers service skills and willing to help anyway she can. If she doesn't have all the answers, she goes over and beyond to get them. Thank you for all you do."
"Thank you so much Tanja! We all agree here that Sarah is the best!"
Dekota Zills
November 13, 2023
"Great agent friendly staff 10/10 recommend!"
"Thanks a ton Dekota! We appreciate you "
Jessica Blevins
October 14, 2023
"My family of 6 has been a customer of James Mayfield for almost two years! He and his office have served us with five auto policies, and a tornado last year! We recommend this office one hundred times over. James and his office staff are friendly, easy to work with, and eager to help. Thanks, y'all!"
"Can't thank you enough Jessica! Happy to serve your family"
daniel price
September 29, 2023
"This branch is amazing Sarah the receptionist is so sweet and caring and Alan and James are kind and awesome. I recommend this Branch to anyone they are like an extension of your family they will help you as much as they can, answer any questions you may have, work with you on everything and keep you updated on any claims you might have to file. They don't judge you like other companies do and are down to earth, hard-working and caring people. You guys are amazing and keep up the wonderful work y'all do!!"
"Wow Daniel I can't thank you enough for your kind words. This means a lot to us all. Thank you for the opportunity to serve you."
Melissa Pearson
August 7, 2023
"Very helpful with questions. By changing to State Farm and bundling home insurance with auto, I was able to save money and get better coverage!"
"Thank you so much Melissa. The bundle discount for auto and home insurance is so massive. Feels nice to know we could use that discount to get you better coverages as well. "
Kerri H
June 7, 2023
"Friendly associates who are easy to work with."
"Thanks Kerri! So glad we could make things easy for you."